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This means taking great pains in the interview process to have candidates talk about their leadership philosophy, ways they have manifested that philosophy, and ways they intend to manifest it as a CEO. Boards who bring them on buy a ticket to ride on the spiral of doom. Autocratic CEOs are maestros at getting the wrong results or the right results in the wrong ways. When CEOs report to boards on the state of the company, they must also report on the state of leadership -- showing how leadership is getting results and how the leadership capabilities and responsibilities of their senior leaders, middle managers and small-unit leaders are being constantly upgraded. The time is now for boards and CEOs to get off the ride and bring in CEOs who recognize that the best leadership is not about what leaders do to people but what they do with people. And you'll also have the framework to interview about the things that matter most to you and your organization. Some of these values will come to mind quite easily, things like honesty, courtesy, kindness, and ethics. Values define how the Mission will be carried out in an effort to achieve the Purpose. But some other important values will only surface when brainstorming takes place - when different perspectives and voices are heard. Values like authenticity and vulnerability may be placed on the table for consideration. Her primary areas of expertise are customized market surveys, employee opinion surveys, exit interview systems, base pay compensation programs and computer-based solutions to HR issues. Loftus, SPHR, CCP, CBP, GRP is a National Director for Astron Solutions. She has nine years of experience garnered at the Hay Group, Parsons Brinckerhoff, Eagle Electric Manufacturing Company, Pace University, and Harcourt General. She is also a member New York HR associations HR/NY and the New York Compensation Association. Jennifer is a member of the Society for Human Resource Management (SHRM), SHRM's Consultants Forum, WorldatWork, and the American Society of Healthcare Human Resource Administration (ASHHRA. In fact, huge amounts of research prove most interviewers do poorly at predicting how an applicant will do, if hired. Candidate A stays very high-energy during your entire screening process, including all in-depth interviews. Likewise, some applicants come across fine in a job interview. Candidate B starts interviews high-energy (a good sign) but then acts increasingly drained as the interviews go on (a bad sign. Importantly, an RJP needs to be super-realistic. They should only be there in order to meet with other people. Consultants shouldn't be at your company every day where they can be distracted. Too many times employees don't understand how a consulting arrangement works - they want the consultant to be available to them during their working hours. Otherwise, they need to be doing their analysis in the peace and quiet of their own offices. The recommendations may also involve actions that aren't fun to carry out, such as demoting or terminating non-performing employees. I suggest that you interview at least five potential partners (preferably in-person) before you appoint a distributor. Sometimes it is necessary to work with a smaller partner, with the agreement that they will grow as your company grows. It's not always possible to sign-on with the largest distributor in a country. It's like the movie Jerry Maguire when Cuba Gooding Jr. Plus, Jerry was able to devote all of his time to Rod. For example, if you realize that it takes a new sales associate 12 to 18 months to start really performing, how much would it be worth to your company to dedicate a leader to spending one-on-one time coaching with new sales associates if that coaching could decrease their time to optimal performance from 12-18 months to 6-8 months. Many businesses have a learning curve in which people at the front of the curve significantly under perform the people at the top of the curve. An effective mentor or coach can help decrease learning curves. When you have developed a comprehensive training program you can strategize about where your investment of time will result in the best ROI. Once you have refined your program by working with a couple of leaders it's time to start promoting the program. So at some point during that initial interview, you'd better be sitting on the edge of your chair, panting with anticipation at the prospect of adding this rising star to your existing team. Don't feel you need to fill that corner office within mere hours or even days. When someone retires or resigns, take a deep breath before forging ahead. Rushing into a new relationship, as anyone who's ever answered a personal ad already knows, can block your intuition and remove your objectivity. You may even forget to ask your team members for their input. Decide which results are most important to you and your organization, determine which competencies best match your needs and consider asking the related questions in your interview process. Tell me about a time when you perceived that someone was not happy on your team. How did you find out they were not happy and what did you do about it? What did you learn. Can your candidate build effective team relationships. Give me two examples of when you used different modes to convey the same information. Consultants can get expensive, so be sure to build cost controls (i. Compare the cost of those contracts against the cost of keeping these staff on payroll. As integral members of your team, they must be as reliable as any employee on your payroll. Contact area firms that provide the kind of staffing you need. Be clear on their scope of work, to whom they report, and how you define satisfactory performance. Employees from countries outside the US and non-Caucasian populations may downplay their achievements or focus on describing, who they know rather than what they know Train your recruiters to understand the cultural components of interviews. Older employees, for example, are less familiar with behavioral interviews and may not perform as well unless your recruiters directly ask for the kind of experiences they are looking for. The style of interview - behavioral or functional- may be a disadvantage to some job candidates. How can you provide diversity training at your company. Mentor with others at your company who you do not know well. It takes time to locate, interview, hire and train qualified contract workers. It's never a good idea to have a writer edit his or her own work. Editing is a specialty unto itself and requires an objectivity that writers cannot have when reviewing their own work. And having a highly trained and highly paid writer do production work that could be done much more cost-effectively (and better) by someone who is paid at a lower rate doesn't make sense. In short, in-house staffing would be prohibitively expensive, particularly because the company's flow of publications work was predicted to be intense for the first three years, then drop off sharply. |